Resident Member FAQ

1. I don’t have an account.
2. What happens next?
3. I did not get the welcome email.
4. I forgot my password!
5. I want to upload pictures to the website!

1. I don’t have an account.

First, you must be a Lion Head Beach Association resident in order to get a website account. Over 150 residents already have! Most of the content on the LHBA website is for residents only.

If you have not signed up for an account, complete the form on the CONTACT PAGE.
Please include: your full name, email address, and street address (for verification).

2. What happens next?

LHBA will verify your residency and then send a request to the webmaster to create your account. This process may take a day or two.

When the webmaster creates your account you will receive this Welcome Email:

NOTE: Please check your SPAM or JUNK folders.

Follow the instructions in the Welcome Email. You will need to set your password by clicking the “Click to set” link in the Welcome Email. When you click the link, it will bring you to a page where you can enter a password.

Setting your password

The page automatically generates a secure password in the “New password” field.

  • Either copy the secure password, paste it, and save it somewhere you can reference it
  • OR delete it and create your own password that you will remember.

If you create your own password, the program will judge the strength of your password. If you create a “Weak” password, you will have to check the “Confirm use of weak password” box.

Finally, click the “Reset Password” button.

If you successfully set your password, you should see the message “Your password has been reset. Log in“. Click “Log in“.

  • Your username is your email address.
  • Login using the email address you signed up with. If you do not remember which email address you used to signup with, please complete the form on the CONTACT PAGE.
  • Passwords are case-sensitive.

NOTE: We highly recommend using your web browser to save your username and passwords on your private home computer. How you do this depends on the web browser and the version of the web browser you are using. Follow the “Help” instructions on your preferred browser.

3. I did not get the Welcome Email or Lost Password Email.

Most members have received the welcome email, however there are some members who do not – there are a variety of technical reasons that could explain it. If you signed up to receive an account, but did not receive the welcome email, or did not receive the email to reset a lost password, please complete the form on the CONTACT PAGEPlease include: your full name and the email address you used to signup.

LHBA will verify that you already signed up and request that the webmaster sets a password for you.

You will receive an email from the webmaster with a temporary password. The first time you login with this password, you will be asked to change it. See Section 2 of the FAQ above which gives step-by-step instructions on setting your password.

4. I forgot my password!

If you forgot your password, simply go to the login page. Click the “Lost your password?” link.

Enter the email address you signed up with, and then click the “Get New Password” button.

You will see the screen above. Check your email for the confirmation link.

NOTE: Please check your SPAM or JUNK folders.

You will get an email like the one above. Follow the instructions: “To reset your password, visit the following address” and click the link in the email.

See Section 2 of the FAQ above which gives step-by-step instructions on setting your password.

If you did not receive the Forgot Password email, follow Section 3 above.

5. I want to upload pictures to the website!

Fantastic! Pictures can be uploaded in the Town Hall Forum Bulletin Board or Discussion Board. If you want to post pictures of a great sunset, the beaches, the marina, or the community for everyone to enjoy, use the Bulletin Board. Pictures uploaded to the Discussion Board should be related to a discussion topic relavent to the community.

Go to the “Town Hall Forum” dropdown in the navigation menu and select Bulletin Board or Discussion Board.

Image files must be less than 2 MB, and can be JPG, GIF, or PNG file types. Animated GIF’s are acceptable.

When you create a topic or write a reply, you will see a formatting bar (see image below) above the content area similar to one you would see in a word processor. If you do not see the formatting bar, select the “Visual” tab on the right side of the content area.

The last icon on the right is the “image uploader.” Click the icon and the “Upload Images” box will pop-up. You can “drag & drop” files from your computer, “tap” on a mobile device, or “click” on your computer. Follow the on-screen prompts to choose and upload your files. The image will be uploaded and placed in your topic or reply.

Multiple files can be selected and uploaded at the same time, OR repeat the process to upload multiple images.

There is a limit of 10 images per topic, and 3 images per reply.

Remember to “Submit” your topic or reply when you are done adding images and text.